Refund Policy
Returns
You have 30 days from purchase date to return your item. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition
Any item damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customer.service@gypseamafia.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at customer.service@gypseamafia.com and send your item to: Gypsea Mafia , 505 Winthrope Lane, Enterprise AL 36330, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed or mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, you should mail your product to: Gypsea Mafia at 505 Winthrope Lane, Enterprise AL 36330, United States
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
At Gypsea Mafia, we believe in making our website easy to use for all people, including those with disabilities.
Online Accessibility
In order to provide excellent service to all of our customers, including those with disabilities, the Gypsea Mafia website strives to provide an accessible experience for users of all abilities. Gypsea Mafia has developed our website with accessibility in mind. Our improvements are guided by relevant portions of the Web Content Accessibility Guidelines 2.1, Level AA, and other recommendations. We have included accessibility features such as navigability without use of a keyboard, text alternatives for non-text content, and assigned language for web pages. We are always working to improve our website and test our website periodically using automated tools and assistive technology.
If you have questions or concerns about the accessibility of our website, please contact us by sending an email to gypseamafia@gmail.com. Please provide specific details about the accessibility issue, including the web address that may have caused challenges.
Reasonable Accommodations
Individuals who need a reasonable accommodation to access Gypsea Mafia products and services can make a request via email to gypseamafia@gmail.com. Be sure to include contact information such as an email address or telephone number where you can be reached. Depending on the request, Gypsea Mafia may need sufficient notice to provide reasonable accommodation.
Third Party Websites
Gypsea Mafia website contains links to websites hosted by third parties. Gypsea Mafia does not make claims regarding the accessibility of third-party websites and is not able to make accommodations on such websites.
Feedback
We are always working to ensure that our products and services are accessible to users of all abilities. If you have a suggestion or question about accessibility of services at Gypsea Mafia, please contact atgypseamafia@gmail.com.